Privacy Policy
tj-b.ca . (hereinafter: “team TJB”) is committed to protecting the privacy and security of personal information obtained in the course of its business with its customers.
This policy explains the types of personal information collected and how they are used, as well as the measures taken to conserve and properly manage them.
Personal Information:
Any information about an individual that can identify that person is considered “personal information” regardless of the form in which it is recorded: written, graphic, audio, visual, electronic, or otherwise.
Collection:
Personal information is always collected by fair and lawful means. This information is collected directly from you, unless you have consented to the collection from third parties or unless authorized by law.
This personal information is recorded in team TJB’s databases when you transmit it verbally or in writing (including by electronic means) in any communication about our services, including through the “Contact Us” and “RD+ Profile” sections available to you on our website.
The collection of personal information is limited to what is necessary for the purposes mentioned herein.
Our web servers may collect information about people who visit our site using what is known as “cookies.” This allows, among other things, to identify the visitor’s domain name, the time and date of visits, internet protocol (IP) addresses, browser type and version, as well as pages that have been consulted. This information may be grouped into a collective database and be transferred to third parties for research or statistical purposes.
However, this information does not disclose your identity nor provide enough information to identify you with precision to enable third parties to where it would be forwarded to communicate with you. This information is primarily used to manage and improve our website and any technical issues that could affect it. Note that if you do not want to accept these cookies, you can configure your internet browser so that it refuses them automatically or notifies you of their appearance.
This site uses Google’s Remarketing service, which allows Google to show our ads on sites on the internet. Google uses cookies to serve ads based on a user’s prior visits to our website, in a way that does not personally identify users. To know more about this functionality, please visit adwords.google.com. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.
Use:
Team TJB uses collected personal information solely for the purposes of its business relationship with you. In particular, this allows team TJB to better guide you, make relevant suggestions, and offer you personalized services when you want to buy, sell, or rent a property.
Disclosure:
team TJB does not disclose your personal information to third parties unless you have given your consent or unless the law requires us to do so (i.e. criminal and penal matters or an agency under law prevention, detection or repression of crime or statutory offenses requires it in the exercise of its functions, if the information is necessary for the prosecution of an offense under a law applicable in Quebec, or in an emergency life endangerment, health, or safety situation of the concerned person).
We take care that your personal information is not sold, exchanged, or otherwise distributed to third parties unless we have your permission.
Accuracy:
Every reasonable effort is made to maintain up-to-date, accurate, and complete personal information in our archives.
Conservation:
team TJB retains your personal information, ensuring its confidentiality, as long as it is required for our business relationship with you. This information will be destroyed if you make the request in writing.
Protection and security:
team TJB has taken reasonable security measures to protect personal information collected, used, disclosed, retained, or destroyed. Access to your personal information is limited to people who require it to provide the required services, including the real estate broker assigned to your file.
This data is stored at our head office or hosted in secure locations. Your personal information will not be transmitted abroad for the purpose of conservation.
Access and correction of personal information:
You can obtain access to the personal information we have about you and you can have it corrected. However, a request for access or correction may not be considered unless it is made in writing by a person who proves his identity as the concerned party, as a representative, heir, or successor of the latter, as liquidator of the estate, as the beneficiary of a life insurance or a death benefit, or as the holder of parental authority, even if the underage child is deceased.
Please send such requests in writing to the person in charge of privacy protection at team TJB either by regular mail or email at the address listed below under “Questions, inquiries, and complaints.”
Access to personal information contained in your record is free. However, a fee may be required for the transcription, reproduction, or transmission of this information.
Your request will be processed promptly. We will respond no later than 30 days from the date of its receipt.
If we agree to your correction request, you will receive a copy of any personal information that has been changed or added or, when applicable, an attestation of withdrawal of personal information.
Questions, inquiries, and complaints:
team TJB responds promptly to all your questions, concerns, and complaints about the privacy and security of your personal information, as well as the present protection policy of your personal information.
You can contact the person in charge of privacy protection at team TJB by sending a written request by email at info@tj-b.ca.
In case of disagreement on a matter involving personal information, a request for review may be addressed to the Commission of access to information.
